The work of Shin Gee’s Analytics & Digital Transformation team spans three broad areas: simplifying processes and designing solutions that make work better, building data and intelligence systems that help teams make sense of complexity, and creating safe ways for colleagues to experiment with AI, including how it could support other nonprofits in Singapore.

TT’s inaugural Learning Week in March 2026 included AI bootcamps and workshops, allowing employees to broaden hands-on experience with AI tools in areas like content creation, data analysis, and workflow automation.

This means much of Shin Gee’s time at work is spent in conversation with colleagues, listening for friction points where processes feel cumbersome and information is hard to make sense of, and exploring where data and technology might help make work easier.

"We always begin by understanding the user’s pain points, then picturing a better future state and designing the process and technology to get there. What I’ve found is that doing this well is less about the technology, and more about people."

— Tan Shin Gee, TT

This approach runs through all their projects, such as bringing partnership information, meeting notes, and useful knowledge into one place, using dashboards for clearer decisions, and reducing manual work in areas such as research and recruitment.

Shin Gee with her TT Analytics & Digital Transformation team.

One example is a project with Temasek Shophouse (TSH), where her team is re-looking how AI can support day-to-day operations such as public enquiries, event requests, and furniture inventory. While these may seem like small operational tasks, improvements in these processes are helping the TSH team triage thousands of public enquiries and significantly reduce the manual effort required to draft responses.

"Behind every one of those tasks is a person whose day gets easier when the system simply works," she says. "That is satisfying to see."

The other part of her role is outward-looking. She works closely with partners to keep pace with new developments in technology and AI and how they could benefit not just TT, but also the wider community.

There is no established blueprint for this work. “We're building the road as we walk it, and that's exactly the kind of problem I love,” says Shin Gee.

Moving across strategy, programme development, and digital transformation has given Shin Gee a rare view of the TTC from different vantage points.

“What I appreciate most about the Temasek Trust Collective is its breadth and flexibility to provide learning opportunities,” she says. “If you’re willing to lean forward, there’s real room to explore.”

Having stood in different parts of the system, her first instinct is often to ask: who else should be in the room?

Shin Gee with colleagues from across the Temasek Trust Collective — during TT’s Learning Week in March 2026; with TF colleagues at the Purple Parade 2024; and on a Bukit Timah Hill weekend hike in February 2026.

For her, lasting change happens when different teams bring their perspectives together, take ownership, and build something none of them could have built by themselves.

That instinct to create space for others does not stop at work. It is also how she thinks about the next generation, and the confidence young people need to find their own way forward.

Shin Gee's prior work as part of TF's Next Generation team focused on providing access to diverse opportunities, advancing livelihoods, and activating impact. This work took her to a Bangalore high school to understand how education and skills training support children; VinUniversity, Vietnam to explore potential partnerships in STEM and innovation; and Singapore's Institute of Technical Education to celebrate the graduation of technical vocational education trainees from ASEAN.

“The world our next generation is growing up in will be even messier and more dynamic than ours,” she reflects. “The change I hope to see isn’t just equipping them with knowledge. It’s young people who have the confidence to carve their own paths, meet the curveballs that life throws them, and stay curious about the world around them.”

“If we can do that, they’ll figure out the rest.”

That belief has also been shaped by the people who inspire her most: her children, Jun Kai, Jia Ying, and Jun Yi.

In 2021, Shin Gee’s children started Little But Loud, a movement encouraging kids to do good in their own way. 

It now has over 80 young volunteers aged 5–14, and has reached more than 500 children through reading programmes, 2,100 sustainability workshop participants, and more than 120 seniors through intergenerational programmes. Its recent Deeds by Kids Festival, supported by TF and the SG Partnerships Fund, marked the launch of a network to support over 150 young changemakers.

On 5 June this year, the inaugural Festival of Deeds by Kids gathered young changemakers, social service agencies, and community partners at TSH to exchange ideas and collaborate. The event also featured the launch of the Network of Deeds by Kids to connect youth-led ground-ups with partners, mentorship, and learning opportunities. (Photo credit: TF)

But numbers tell only part of the story.

"What I love most is seeing young people realise that they're never too young to do good. Impact starts with a spark of an idea and the willingness to take action, however small,” Shin Gee says.

Watching her children run with that belief has been especially meaningful.

“They remind me, every day, why our work matters for the next generation.”

Shin Gee’s eldest child, Jun Kai, moderating a fireside chat with Mdm. Halimah Yacob, Chancellor of the Singapore University of Social Sciences and former President of the Republic of Singapore at the Festival of Deeds by Kids; her younger children, Jia Ying and Jun Yi, opening the festival; and herself supporting the event with fellow colleagues from TF and TSH. (Photo credit: TF)

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